You can now enable 2FA (2 Factor Authentication) from the WinSMS Client Zone. 2FA is disabled by default. Enabling 2FA will affect the following: The WinSMS Client Zone login, mobiSMS.io login and the WinSMS Desktop Client (Version 3.6 or above) login. Once you...
E-mail subscriptions
You can now choose if you want to receive weekly credit balance or marketing (Specials, discounts, and new features) e-mails. How To Configure Your E-mail Subscription Preferences To configure your e-mail subscriptions go to www.winsms.io/login and login with your...
Web Push Notifications
You can now enable web push notifications in the WinSMS Client Zone. If you enable this option, notifications of replies, new features, special offers, low and daily credit balance will appear on the desktop of your PC. How To Enable Web Push Notifications Please note...
How To Add And Merge Additional Fields In mobiSMS.io
With mobiSMS.io, you can add up to eight additional fields. Additional fields are used for storing important information and can be merged into your SMS message. mobiSMS.io Additional Fields Please click here to go to the WinSMS desktop client instructions. Open your...
Trial Account restrictions
When you activate your new WinSMS account, you are granted a Trial Account. The Trial Account comes with free credits, as well as certain restrictions. These restrictions can be removed by upgrading to a Paid Account. Upgrading to a Paid Account is as easy as...
How to remove an opt out number from your database
If a recipient replies with certain words or a combination of words we automatically block your WinSMS account from sending to this recipient. Click here for more information on the WinSMS opt out system. It is a good idea to remove this recipient from your SMS...
New Send SMS options
The WinSMS client zone Send SMS functionality has been removed. We have better systems in place that can be used to send a single message or to send bulk messages. These systems are based on better technology, therefore they are easier to use, more robust and have...
How to use the anniversary SMS system
The Anniversary SMS system allows you to schedule and repeat yearly anniversary SMS messages. This can be used for yearly events or serve as a reminder system. In order to use the Anniversary system, you must have a WinSMS account. If you do not have an account,...
Importing contacts into mobiSMS.io
You can import contacts into mobiSMS.io from a text file using a comma, semi-colon or tab character as a delimiter. You need to get your contacts file in the correct type and format. mobiSMS.io has the following requirements... File Size, Type and Format File Type The...
How to start WinSMS minimised
When you open the WinSMS desktop client software you can get it to minimise to your taskbar. This is very helpful if you have the software open automatically when you log on to your PC. For information on how to automatically start WinSMS when you logon to your PC...
How to reset your password
If you have forgotten your username or password then you will need to run through the forgotten password procedure. If you know what your password is and want to change it then please click here for instructions on how to update your WinSMS profile. WinSMS Online...
How to automatically start WinSMS when you logon to your PC
You can get the WinSMS desktop client to automatically start when you log onto your PC. WinSMS Desktop Client Automatic Start-up Feature To do this, open up the WinSMS desktop client software. Click on “File” then “Preferences” Click on the "General" tab Tick the...
WinSMS products and services FAQ and tips
Our WinSMS support site has FAQ (Frequently Asked Questions) and helpful tips on how to get the most out of the product or service you use. Quick Information Links Get things done easier and quicker or maybe learn a new product or feature by having a look at the...
How to change your cell phone number on your WinSMS profile
You can change your cell phone number on your WinSMS profile from the WinSMS client zone. Your cell phone number is used for low credit notifications, credit purchase confirmations and can be used to reset your WinSMS password. My Profile Basic Settings - Update Your...
How To Use A Discount Voucher
If you have a valid WinSMS discount voucher code you can apply this code to your next purchase of WinSMS credits. WinSMS Discount Vouchers To use a discount voucher you need to enter the voucher code in the buy credits procedure in the WinSMS client zone or...
How to enable and use the WinSMS 1-Click Payment System
What Is The WinSMS 1-Click Payment System? The WinSMS 1-Click Payment System allows the secure Payment Gateway (Virtual Card Services) to save your credit card details on their secure server after a successful payment. Once this is done, you will be able to pay for...
How the WinSMS opt-out system works
WinSMS has an automatic opt-out system that will block your WinSMS account from sending messages to a certain number. WinSMS Opt-out System - How Does It Work? Update 2016/06/16: You can now add and remove numbers in the WinSMS opt-out system, click here for more...
I cannot remember what my login name and password is.
Your WinSMS login name is normally your e-mail address. WinSMS Password Recovery Page You can also use the WinSMS password recovery page to retrieve your WinSMS username and password via SMS or e-mail, to do so please click here. Please note: You WinSMS username and...
What is the difference between SENT and DELIVERED?
SENT means the message has been submitted to the cellular network for immediate delivery. DELIVERED means the message was delivered to the recipient's cell phone. Why Would The Message Status Remain On SENT? If a message status remains as SENT, it means that the...
How to Download and Install WinSMS
Here you will find step by step instructions for installing the WinSMS Desktop Client Software. Step By Step WinSMS Installation Instructions For this tip, we are going to be using the default installation options. First, we must download the WinSMS Software before we...
Can I use more than 160 characters in one message?
Concatenated SMS Yes, you can send messages up to 918 characters long. Click here for more information. Have you registered your own WinSMS account? Sign up for FREE here.
Can I receive replies to the SMS messages I send using WinSMS?
With WinSMS, you have a powerful 2-way communication channel between you and your contact list. This allows you to receive replies to your SMS messages in real time. How does having a 2-way communication channel help you? If you are running a business, and you send...
How many messages can I send in one go using the desktop software?
WinSMS SMS Send Batch Size There is no limit to the number of messages one can send in a batch. The speed of your computer and internet connection will influence overall performance - the faster your internet connection is, the faster you'll be able to upload larger...
Can I schedule messages to be sent at a later time?
Schedule SMS Messages And can I cancel scheduled messages without losing those credits? SMS messages can be sent to the SMS gateway with a scheduled date and time, they will remain on the gateway until such time and then they will be sent. To delete scheduled messages...
Can I send SMS to international numbers?
Yes you can, click here to download a list of countries that you can send to. The list also shows how many credits it will cost to send a 160 character message to a cell number in that country. How To Add International Numbers To The WinSMS Desktop Application When...
How do I create templates for messages I send over and over?
With mobiSMS.io and the WinSMS desktop client, you can create templates for messages that you use frequently and simply insert them instead of retyping them over and over. WinSMS Templates Feature Please click here to skip to the mobiSMS.io instructions. WinSMS...
When I try to go online I get the following error message
"Unable to connect to server. Please verify internet connection and proxy settings" How To Resolve This Error Message Click on File, Preferences, Proxy Server and enter the same proxy settings used by your internet browser. For step by step instructions please refer...
How to Register with WinSMS
Why do you need to register a WinSMS account? Before you can send SMS messages through the WinSMS bulk SMS gateway, you will need to register an account in order to get your login name and password. Once you have activated your WinSMS account, you will be able to...
Before I register, what will it cost me monthly?
SMS Cost There are no monthly subscription fees, registration is free which includes a number of free test credits. 1 SMS credit = 1 SMS message for sending a 160 character message to local networks. International rates vary from country to country. Long messages...
How do I purchase more credits?
To top-up your credit balance login to the client zone here and click on "Purchase Credits" where you will be able to print out an invoice for EFT and direct deposits, or immediately buy credits using a credit or debit card. Please use your account number as your...
Home | Register | Knowledge Base | Affiliates | Blog | Privacy | Terms | About Us | Contact Us
Copyright © WinSMS International LLC - All Rights Reserved