FAQ

E-mail subscriptions

You can now choose if you want to receive weekly credit balance or marketing (Specials, discounts, and new features) e-mails. How To Configure Your E-mail Subscription Preferences To configure your e-mail subscriptions go to www.winsms.io/login and login with your...

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Web Push Notifications

You can now enable web push notifications in the WinSMS Client Zone. If you enable this option, notifications of replies, new features, special offers, low and daily credit balance will appear on the desktop of your PC. How To Enable Web Push Notifications Please note...

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Trial Account restrictions

When you activate your new WinSMS account, you are granted a Trial Account. The Trial Account comes with free credits, as well as certain restrictions. These restrictions can be removed by upgrading to a Paid Account. Upgrading to a Paid Account is as easy as...

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New Send SMS options

The WinSMS client zone Send SMS functionality has been removed. We have better systems in place that can be used to send a single message or to send bulk messages. These systems are based on better technology, therefore they are easier to use, more robust and have...

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How to reset your password

If you have forgotten your username or password then you will need to run through the forgotten password procedure. If you know what your password is and want to change it then please click here for instructions on how to update your WinSMS profile. WinSMS Online...

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How To Use A Discount Voucher

If you have a valid WinSMS discount voucher code you can apply this code to your next purchase of WinSMS credits. WinSMS Discount Vouchers To use a discount voucher you need to enter the voucher code in the buy credits procedure in the WinSMS client zone or...

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How to Register with WinSMS

Why do you need to register a WinSMS account? Before you can send SMS messages through the WinSMS bulk SMS gateway, you will need to register an account in order to get your login name and password. Once you have activated your WinSMS account, you will be able to...

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How do I purchase more credits?

To top-up your credit balance login to the client zone here and click on "Purchase Credits" where you will be able to print out an invoice for EFT and direct deposits, or immediately buy credits using a credit or debit card. Please use your account number as your...

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