You can now enable 2FA (2 Factor Authentication) from the WinSMS Client Zone. 2FA is disabled by default. Enabling 2FA will affect the following: The WinSMS Client Zone login, mobiSMS.io login and the WinSMS Desktop Client (Version 3.6 or above) login. Once you...
SMS tips to help you get the most out of using WinSMS.
E-mail subscriptions
You can now choose if you want to receive weekly credit balance or marketing (Specials, discounts, and new features) e-mails. How To Configure Your E-mail Subscription Preferences To configure your e-mail subscriptions go to www.winsms.io/login and login with your...
Connect WinSMS to hundreds of other apps with Zapier
Zapier lets you connect WinSMS to thousands of other web services. Automated connections, called Zaps, can be set up in minutes with no coding. Allowing you to easily automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible....
The Auto-topup System
WinSMS has an Automatic top-up (Auto-topup) system where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped up. How To Make Use Of The Auto-topup System In order to use the Auto-topup system, you...
Auto-topup Using A Credit/Debit Card
A Main or Sub Account can use a valid credit/debit card in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped up. In order to...
Sub Account Auto-topup Using The Main Accounts Credits
A Sub Account can use the Main Accounts credits in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, credits will automatically be transferred from the Main Account. In...
How To Use Merge Fields In Message Templates In mobiSMS.io
With mobiSMS.io you can use merge fields in your message templates. The merge fields you can use in your templates include first name, surname and any other additional contact fields you have added. mobiSMS.io Message Templates And Merged Fields For more information...
How To Add And Merge Additional Fields In mobiSMS.io
With mobiSMS.io, you can add up to eight additional fields. Additional fields are used for storing important information and can be merged into your SMS message. mobiSMS.io Additional Fields Please click here to go to the WinSMS desktop client instructions. Open your...
Trial Account restrictions
When you activate your new WinSMS account, you are granted a Trial Account. The Trial Account comes with free credits, as well as certain restrictions. These restrictions can be removed by upgrading to a Paid Account. Upgrading to a Paid Account is as easy as...
How to remove an opt out number from your database
If a recipient replies with certain words or a combination of words we automatically block your WinSMS account from sending to this recipient. Click here for more information on the WinSMS opt out system. It is a good idea to remove this recipient from your SMS...
New Send SMS options
The WinSMS client zone Send SMS functionality has been removed. We have better systems in place that can be used to send a single message or to send bulk messages. These systems are based on better technology, therefore they are easier to use, more robust and have...
Cyber Monday
When And What Is Cyber Monday? Cyber Monday falls on the first Monday after the United States celebrates Thanksgiving. Cyber Monday is similar to Black Friday but it was created for online (e-commerce) stores. The term "Cyber Monday" was created by marketing companies...
Black Friday
When And What Is Black Friday? Black Friday is a shopping bonanza that takes place on the day after the United States celebrates Thanksgiving. Black Friday falls on the fourth Friday of November. This was regarded as the start of the Christmas shopping season in the...
How to use the anniversary SMS system
The Anniversary SMS system allows you to schedule and repeat yearly anniversary SMS messages. This can be used for yearly events or serve as a reminder system. In order to use the Anniversary system, you must have a WinSMS account. If you do not have an account,...
Importing contacts into mobiSMS.io
You can import contacts into mobiSMS.io from a text file using a comma, semi-colon or tab character as a delimiter. You need to get your contacts file in the correct type and format. mobiSMS.io has the following requirements... File Size, Type and Format File Type The...
How to change your mobiSMS.io landing page
You can change your mobiSMS.io landing page, this will change what page displays after you log into mobiSMS.io mobiSMS.io Landing Page Settings To change your landing page go to mobiSMS.io and log in with your WinSMS username and password. Click on the menu button in...
How to start WinSMS minimised
When you open the WinSMS desktop client software you can get it to minimise to your taskbar. This is very helpful if you have the software open automatically when you log on to your PC. For information on how to automatically start WinSMS when you logon to your PC...
How to reset your password
If you have forgotten your username or password then you will need to run through the forgotten password procedure. If you know what your password is and want to change it then please click here for instructions on how to update your WinSMS profile. WinSMS Online...
How to automatically start WinSMS when you logon to your PC
You can get the WinSMS desktop client to automatically start when you log onto your PC. WinSMS Desktop Client Automatic Start-up Feature To do this, open up the WinSMS desktop client software. Click on “File” then “Preferences” Click on the "General" tab Tick the...
How to change your session timeout on mobiSMS.io
mobiSMS.io has a session timeout setting that will automatically log you out after a period of inactivity. This setting can be changed. To change this setting go to mobiSMS.io and log in with your WinSMS username and password. mobiSMS.io Session Timeout Settings Click...
WinSMS products and services FAQ and tips
Our WinSMS support site has FAQ (Frequently Asked Questions) and helpful tips on how to get the most out of the product or service you use. Quick Information Links Get things done easier and quicker or maybe learn a new product or feature by having a look at the...
How to change your cell phone number on your WinSMS profile
You can change your cell phone number on your WinSMS profile from the WinSMS client zone. Your cell phone number is used for low credit notifications, credit purchase confirmations and can be used to reset your WinSMS password. My Profile Basic Settings - Update Your...
How To Use A Discount Voucher
If you have a valid WinSMS discount voucher code you can apply this code to your next purchase of WinSMS credits. WinSMS Discount Vouchers To use a discount voucher you need to enter the voucher code in the buy credits procedure in the WinSMS client zone or...
How to enable and use the WinSMS 1-Click Payment System
What Is The WinSMS 1-Click Payment System? The WinSMS 1-Click Payment System allows the secure Payment Gateway (Virtual Card Services) to save your credit card details on their secure server after a successful payment. Once this is done, you will be able to pay for...
How to manually add and remove numbers to the WinSMS opt-out system
You can manually add numbers to the WinSMS opt-out system via the WinSMS client zone. The numbers you add to the opt-out system will not be able to receive messages from your WinSMS account until you remove them. WinSMS Opt-out System - Manually Add And Remove Numbers...
How the WinSMS opt-out system works
WinSMS has an automatic opt-out system that will block your WinSMS account from sending messages to a certain number. WinSMS Opt-out System - How Does It Work? Update 2016/06/16: You can now add and remove numbers in the WinSMS opt-out system, click here for more...
How to change your default contact sorting in mobiSMS.io
With mobiSMS.io you can change how your contacts are sorted. You can sort them by "First Name - Surname" or by "Surname - First Name" By default your mobiSMS.io contact will be sorted by "First Name - Surname" mobiSMS.io Contact Sorting To change this to "Surname -...
How to transfer your WinSMS desktop client database to mobiSMS.io
You can transfer your existing WinSMS desktop client database to our WinSMS online portal, mobiSMS.io (mobiSMS.io) and use our online portal from your MAC, PC, Tablet or mobile device. Precautions To Take It is always a good idea to backup your database before doing a...
How to restore your WinSMS database
With the WinSMS desktop client, you can restore your database from a local backup or from our WinSMS servers. This tip requires you to have made a local backup. WinSMS Desktop Client Database Restore Function In this example, we are going to cover how to restore your...
How to enable sound notifications for reply messages
You can set the WinSMS desktop client to play a sound when you receive a reply message. WinSMS desktop client – Notification Please make sure you are running the latest version of the WinSMS desktop client, you can check the latest version here www.winsms.io/software...
How to use filters
Filters allow you to search for certain information in the WinSMS desktop client and mobiSMS.io To skip to the mobiSMS.io instructions please click here. WinSMS desktop client - Filters Please make sure you are running the latest version of the WinSMS desktop client,...
How to create and use footers
What Is An SMS Footer? An SMS message footer is text that is added to the end of your SMS message. The most common use of an SMS footer is to include your contact details. With the WinSMS desktop client and mobiSMS.io you can specify multiple footers. WinSMS desktop...
How to add and merge additional fields in the WinSMS desktop client
Adding Additional Fields With the WinSMS desktop client, you can add up to eight additional fields. Additional fields are used for storing important information and can be merged into your SMS message. Please click here to go to the WinSMS.mobi instructions. Open up...
How to back-up your WinSMS database online
You can back-up your WinSMS database to our WinSMS servers if you use the WinSMS desktop client software or mobiSMS.io To skip to the mobiSMS.io instructions please click here. WinSMS Desktop Client database upload Please make sure you are running the latest version...
How to enable long message support for E-mail to SMS
With E-mail to SMS you can now send messages that are longer than the usual 160 character limit – message length can now go up to a maximum of 918 characters. E-mail To SMS Long Message Support Please note: Messages longer than 160 characters use multiple segments and...
How to Print SMS Delivery Reports
If you need to print out a SMS delivery report for legal or record purposes, you can do so using one of the methods below. If using the WinSMS desktop client software see below. If using mobiSMS.io go here. If using the WinSMS Client Zone go here. 1) WinSMS Desktop...
How to create a home screen shortcut for mobiSMS.io on an iPhone using Safari
This tip will show you how to create a shortcut on your iPhone home screen. Creating A Shortcut Using Safari On An iPhone 1. Open up Safari 2. In the address bar type in mobiSMS.io and tap on Go. Once the page has loaded tap on the Send To Icon. 3. Tap on Add to Home...
How to Download and Install WinSMS
Here you will find step by step instructions for installing the WinSMS Desktop Client Software. Step By Step WinSMS Installation Instructions For this tip, we are going to be using the default installation options. First, we must download the WinSMS Software before we...
How do I create templates for messages I send over and over?
With mobiSMS.io and the WinSMS desktop client, you can create templates for messages that you use frequently and simply insert them instead of retyping them over and over. WinSMS Templates Feature Please click here to skip to the mobiSMS.io instructions. WinSMS...
How to Backup WinSMS
With the WinSMS desktop client, you can backup your database locally or online to our WinSMS servers. WinSMS Desktop Client Local Backup In this example, we are going to cover how to back-up your WinSMS database locally. For more information on how to back-up your...
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