This collection of technical documents will help you get started with WinSMS and show you how to make full use of all the features in order to get the greatest benefit out of WinSMS.
You’ll find detailed technical and product documentation showing you how to implement a variety of bulk SMS products and solutions in order to provide a better experience when communicating with your customers, staff or organisation members.
How to get your WinSMS API key To get your WinSMS API key, follow the following instructions: Login to the WinSMS Client Zone here with your WinSMS username and password. Once logged in, click on "My Profile" Click on the "Developers" tab You can copy your API key...
This article covers how to check that the WinSMS desktop software you are using is the latest version, and how to upgrade if not. Double click on the WinSMS shortcut on your desktop to launch the program. Select “Help”, then “Check for new version…” If you are running...
If you are composing your SMS messages in another language, you will want to change your spell check to the language that you are using so that you can write your message with correct spelling. This document explains how to change the spell check language in the...
Creating a flow in Microsoft Power Automate using the WinSMS custom connector will require you to have imported the WinSMS custom connector. Find out how to import the WinSMS custom connector into Microsoft Power Automate here. Example of creating a flow in Microsoft...
Once you have created the WinSMS Custom Connector you will be able to create Flows which can use the connector to send out SMS notifications. NB: Please read the disclaimer at the bottom of this article before proceeding. You will need two files to complete the...
How to Use The WinSMS.io FTP API Current Location: ftp://ftp.winsms.io Login Credentials: Your WinSMS Username and Password Accepted File Types: ASCII text file (*.csv, *.txt) Accepted File Formats: Two file formats are supported: Comma Delimited With Quotes (both...
You can now enable 2FA (2 Factor Authentication) from the WinSMS Client Zone. 2FA is disabled by default. Enabling 2FA will affect the following: The WinSMS Client Zone login, mobiSMS.io login and the WinSMS Desktop Client (Version 3.6 or above) login. Once you...
You can receive SMS and/or E-mail Login Notifications when a successful login takes place with The WinSMS Client Zone, The WinSMS Desktop Client Software and/or mobiSMS.io To configure your Login Notifications go to https://winsms.io/client-login and login with your...
You can now choose if you want to receive weekly credit balance or marketing (Specials, discounts, and new features) e-mails. How To Configure Your E-mail Subscription Preferences To configure your e-mail subscriptions go to www.winsms.io/login and login with your...
Zapier lets you connect WinSMS to thousands of other web services. Automated connections, called Zaps, can be set up in minutes with no coding. Allowing you to easily automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible....
You can now enable web push notifications in the WinSMS Client Zone. If you enable this option, notifications of replies, new features, special offers, low and daily credit balance will appear on the desktop of your PC. How To Enable Web Push Notifications Please note...
WinSMS has an Automatic top-up (Auto-topup) system where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped up. How To Make Use Of The Auto-topup System In order to use the Auto-topup system, you...
A Main or Sub Account can use a valid credit/debit card in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, your credits will automatically be topped up. In order to...
A Sub Account can use the Main Accounts credits in order to use the WinSMS Automatic top-up (Auto-topup) system, where you can set a low credit balance threshold, that once that threshold is reached, credits will automatically be transferred from the Main Account. In...
With mobiSMS.io you can use merge fields in your message templates. The merge fields you can use in your templates include first name, surname and any other additional contact fields you have added. mobiSMS.io Message Templates And Merged Fields For more information...
With mobiSMS.io, you can add up to eight additional fields. Additional fields are used for storing important information and can be merged into your SMS message. mobiSMS.io Additional Fields Please click here to go to the WinSMS desktop client instructions. Open your...
When you activate your new WinSMS account, you are granted a Trial Account. The Trial Account comes with free credits, as well as certain restrictions. These restrictions can be removed by upgrading to a Paid Account. Upgrading to a Paid Account is as easy as...
If a recipient replies with certain words or a combination of words we automatically block your WinSMS account from sending to this recipient. Click here for more information on the WinSMS opt out system. It is a good idea to remove this recipient from your SMS...
The WinSMS client zone Send SMS functionality has been removed. We have better systems in place that can be used to send a single message or to send bulk messages. These systems are based on better technology, therefore they are easier to use, more robust and have...
When And What Is Cyber Monday? Cyber Monday falls on the first Monday after the United States celebrates Thanksgiving. Cyber Monday is similar to Black Friday but it was created for online (e-commerce) stores. The term "Cyber Monday" was created by marketing companies...
When And What Is Black Friday? Black Friday is a shopping bonanza that takes place on the day after the United States celebrates Thanksgiving. Black Friday falls on the fourth Friday of November. This was regarded as the start of the Christmas shopping season in the...
A long Code is a 10 digit number dedicated to receiving SMS messages. Perfect for equipment and devices that are restricted from sending messages to a short code. A short code is a 5 digit catchy number dedicated to receiving SMS messages. Perfect for competitions as...
The Anniversary SMS system allows you to schedule and repeat yearly anniversary SMS messages. This can be used for yearly events or serve as a reminder system. In order to use the Anniversary system, you must have a WinSMS account. If you do not have an account,...
It is quick and easy to send SMS from Gmail using the WinSMS email to SMS service. In order to use the E-mail to SMS gateway, you must have a WinSMS account. If you do not have an account, please click here to register. Authentication Sender address authentication is...
You can import contacts into mobiSMS.io from a text file using a comma, semi-colon or tab character as a delimiter. You need to get your contacts file in the correct type and format. mobiSMS.io has the following requirements... File Size, Type and Format File Type The...
You can change your mobiSMS.io landing page, this will change what page displays after you log into mobiSMS.io mobiSMS.io Landing Page Settings To change your landing page go to mobiSMS.io and log in with your WinSMS username and password. Click on the menu button in...
When you open the WinSMS desktop client software you can get it to minimise to your taskbar. This is very helpful if you have the software open automatically when you log on to your PC. For information on how to automatically start WinSMS when you logon to your PC...
If you have forgotten your username or password then you will need to run through the forgotten password procedure. If you know what your password is and want to change it then please click here for instructions on how to update your WinSMS profile. WinSMS Online...
You can get the WinSMS desktop client to automatically start when you log onto your PC. WinSMS Desktop Client Automatic Start-up Feature To do this, open up the WinSMS desktop client software. Click on “File” then “Preferences” Click on the "General" tab Tick the...
Planned Maintenance Please note that we will be performing planned maintenance on our primary SMS servers this coming Saturday 6th August starting at 18:00. As a result of this all WinSMS services will be affected and may result in downtime for up to 60 minutes from...
mobiSMS.io has a session timeout setting that will automatically log you out after a period of inactivity. This setting can be changed. To change this setting go to mobiSMS.io and log in with your WinSMS username and password. mobiSMS.io Session Timeout Settings Click...
Our WinSMS support site has FAQ (Frequently Asked Questions) and helpful tips on how to get the most out of the product or service you use. Quick Information Links Get things done easier and quicker or maybe learn a new product or feature by having a look at the...
It is important to keep your WinSMS contact information and profile settings up to date. My Profile - Updating Contact Details And Preferences You can update your WinSMS details in the WinSMS client zone. Click here to go to the WinSMS client zone and log in with your...
You can change your cell phone number on your WinSMS profile from the WinSMS client zone. Your cell phone number is used for low credit notifications, credit purchase confirmations and can be used to reset your WinSMS password. My Profile Basic Settings - Update Your...
If you have a valid WinSMS discount voucher code you can apply this code to your next purchase of WinSMS credits. WinSMS Discount Vouchers To use a discount voucher you need to enter the voucher code in the buy credits procedure in the WinSMS client zone or...
What Is The WinSMS 1-Click Payment System? The WinSMS 1-Click Payment System allows the secure Payment Gateway (Virtual Card Services) to save your credit card details on their secure server after a successful payment. Once this is done, you will be able to pay for...
You can manually add numbers to the WinSMS opt-out system via the WinSMS client zone. The numbers you add to the opt-out system will not be able to receive messages from your WinSMS account until you remove them. WinSMS Opt-out System - Manually Add And Remove Numbers...
WinSMS has an automatic opt-out system that will block your WinSMS account from sending messages to a certain number. WinSMS Opt-out System - How Does It Work? Update 2016/06/16: You can now add and remove numbers in the WinSMS opt-out system, click here for more...
With mobiSMS.io you can change how your contacts are sorted. You can sort them by "First Name - Surname" or by "Surname - First Name" By default your mobiSMS.io contact will be sorted by "First Name - Surname" mobiSMS.io Contact Sorting To change this to "Surname -...
You can transfer your existing WinSMS desktop client database to our WinSMS online portal, mobiSMS.io (mobiSMS.io) and use our online portal from your MAC, PC, Tablet or mobile device. Precautions To Take It is always a good idea to backup your database before doing a...
With the WinSMS desktop client, you can restore your database from a local backup or from our WinSMS servers. This tip requires you to have made a local backup. WinSMS Desktop Client Database Restore Function In this example, we are going to cover how to restore your...
You can set the WinSMS desktop client to play a sound when you receive a reply message. WinSMS desktop client – Notification Please make sure you are running the latest version of the WinSMS desktop client, you can check the latest version here www.winsms.io/software...
It has been brought to our attention that a phishing email is doing the rounds, prompting people to click on a link and update their login details for their bulk SMS service provider. This is what the email looks like: This is what the landing page looks like: At this...
With the WinSMS desktop client you can use merge fields in your message templates. The merge fields you can use in your templates include first name, surname and any other additional contact fields you have added. WinSMS Desktop Client Message Templates And Merged...
Filters allow you to search for certain information in the WinSMS desktop client and mobiSMS.io To skip to the mobiSMS.io instructions please click here. WinSMS desktop client - Filters Please make sure you are running the latest version of the WinSMS desktop client,...
What Is An SMS Footer? An SMS message footer is text that is added to the end of your SMS message. The most common use of an SMS footer is to include your contact details. With the WinSMS desktop client and mobiSMS.io you can specify multiple footers. WinSMS desktop...
Adding Additional Fields With the WinSMS desktop client, you can add up to eight additional fields. Additional fields are used for storing important information and can be merged into your SMS message. Please click here to go to the WinSMS.mobi instructions. Open up...
You can back-up your WinSMS database to our WinSMS servers if you use the WinSMS desktop client software or mobiSMS.io To skip to the mobiSMS.io instructions please click here. WinSMS Desktop Client database upload Please make sure you are running the latest version...
This article will explain how to schedule an SMS message for later delivery when using the WinSMS desktop client software, e-mail to sms or mobiSMS.io. WinSMS desktop client software To schedule an SMS message using the WinSMS desktop client software check the...
With E-mail to SMS you can now send messages that are longer than the usual 160 character limit – message length can now go up to a maximum of 918 characters. E-mail To SMS Long Message Support Please note: Messages longer than 160 characters use multiple segments and...
If you need to print out a SMS delivery report for legal or record purposes, you can do so using one of the methods below. If using the WinSMS desktop client software see below. If using mobiSMS.io go here. If using the WinSMS Client Zone go here. 1) WinSMS Desktop...
This tip will show you how to create a shortcut on your iPhone home screen. Creating A Shortcut Using Safari On An iPhone 1. Open up Safari 2. In the address bar type in mobiSMS.io and tap on Go. Once the page has loaded tap on the Send To Icon. 3. Tap on Add to Home...
With mobiSMS.io and the WinSMS desktop client, you can create templates for messages that you use frequently and simply insert them instead of retyping them over and over. WinSMS Templates Feature Please click here to skip to the mobiSMS.io instructions. WinSMS...
"Unable to connect to server. Please verify internet connection and proxy settings" How To Resolve This Error Message Click on File, Preferences, Proxy Server and enter the same proxy settings used by your internet browser. For step by step instructions please refer...
SMS Segments With version 3.2 or later, you can now send messages that are longer than the usual 160 character limit - message length can now go up to a maximum of 918 characters, which is a 6 part message. Messages up to 918 characters will appear as one message on...
WinSMS Desktop Client - How To Import Contacts From Excel Open the Excel spreadsheet that contains your contacts and do the following to clean your list: Check that all the contacts have valid cell numbers. Delete any contacts that don't have cell numbers. Remove any...
The WinSMS E-mail to SMS (SMTP) Gateway allows one to send e-mails to CellNumber@mail2sms.io which will then be sent as a SMS message to the CellNumber. Authentication To be able to send SMS messages via e-mail (SMTP) you must first enable this feature in "My Profile"...
Microsoft Data Access Objects There are some operating system files that WinSMS needs in order to function. These system files are normally installed with your operating system but in some cases they will not be installed. If when installing WinSMS you receive an...
Motivation for having multiple WinSMS installations One reason for considering running multiple installations of WinSMS would be if you need to send messages from one computer using more than one WinSMS account and each account having its own set of contacts and reply...
Why do you need to register a WinSMS account? Before you can send SMS messages through the WinSMS bulk SMS gateway, you will need to register an account in order to get your login name and password. Once you have activated your WinSMS account, you will be able to...
Your WinSMS login name is normally your e-mail address. WinSMS Password Recovery Page You can also use the WinSMS password recovery page to retrieve your WinSMS username and password via SMS or e-mail, to do so please click here. Please note: You WinSMS username and...
SENT means the message has been submitted to the cellular network for immediate delivery. DELIVERED means the message was delivered to the recipient's cell phone. Why Would The Message Status Remain On SENT? If a message status remains as SENT, it means that the...
Here you will find step by step instructions for installing the WinSMS Desktop Client Software. Step By Step WinSMS Installation Instructions For this tip, we are going to be using the default installation options. First, we must download the WinSMS Software before we...
Concatenated SMS Yes, you can send messages up to 918 characters long. Click here for more information. Have you registered your own WinSMS account? Sign up for FREE here.
With WinSMS, you have a powerful 2-way communication channel between you and your contact list. This allows you to receive replies to your SMS messages in real time. How does having a 2-way communication channel help you? If you are running a business, and you send...
WinSMS SMS Send Batch Size There is no limit to the number of messages one can send in a batch. The speed of your computer and internet connection will influence overall performance - the faster your internet connection is, the faster you'll be able to upload larger...
Schedule SMS Messages And can I cancel scheduled messages without losing those credits? SMS messages can be sent to the SMS gateway with a scheduled date and time, they will remain on the gateway until such time and then they will be sent. To delete scheduled messages...
Yes you can, click here to download a list of countries that you can send to. The list also shows how many credits it will cost to send a 160 character message to a cell number in that country. How To Add International Numbers To The WinSMS Desktop Application When...
With the WinSMS desktop client, you can backup your database locally or online to our WinSMS servers. WinSMS Desktop Client Local Backup In this example, we are going to cover how to back-up your WinSMS database locally. For more information on how to back-up your...
SMS Cost There are no monthly subscription fees, registration is free which includes a number of free test credits. 1 SMS credit = 1 SMS message for sending a 160 character message to local networks. International rates vary from country to country. Long messages...
To top-up your credit balance login to the client zone here and click on "Purchase Credits" where you will be able to print out an invoice for EFT and direct deposits, or immediately buy credits using a credit or debit card. Please use your account number as your...
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